Ifra Tour and Travels is one of the best tours & travel companies offering travel package across the india.
Ifra Tour and Travels is one of the best tours & travel companies offering travel package across the india.
Of Experience
Happy Clients
Ifra Tour and Travels is your starting point for exploring Kashmir, Ladakh, and Jammu's stunning natural beauty and rich cultural legacy. Our travel company, which is tucked away in the Himalayas, specializes in creating remarkable excursions and tours that highlight the unmatched allure of these fascinating places.
With a strong love for our country and a dedication to quality, we are committed to giving you unique, immersive experiences that surpass the norm. We have the know-how and resources to make your travel fantasies come true, whether you're looking for the peace and quiet of Kashmir's serene lakes and verdant valleys, the untamed adventure of Ladakh's magnificent mountains and monasteries, or the historical significance of Jammu's historic temples and forts.
At IFRA TOUR AND TRAVELS, we are committed to providing our customers with a seamless and satisfying travel experience. However, we understand that unforeseen circumstances can arise, leading to changes in travel plans. Our Refund and Cancellation Policy is designed to be clear and transparent, ensuring that you are informed about the terms and conditions associated with cancellations and refunds.
1.1 Booking Cancellation:Cancellation requests must be submitted in writing via email to our customer support team. Verbal cancellations are not accepted.
Cancellations are subject to approval, and the applicable refund amount will depend on the timing of the cancellation and the type of booking.
1.2 Refund Processing:Refunds will be processed within 7-14 business days after the cancellation request is confirmed.
Refunds will be credited to the original mode of payment unless otherwise agreed upon.
1.3 Non-Refundable Bookings:Certain bookings, including promotional offers, last-minute deals, or specific non-refundable services, are not eligible for any refund.
2.1 Air Tickets:Cancellation charges for airline tickets will follow the policies of the respective airline.
In addition to airline cancellation charges, Tripoclan will apply a service fee for processing cancellations.
2.2 Hotels:Hotel cancellation charges vary depending on the hotel’s policy and the timing of the cancellation.
No refunds will be processed for cancellations made within 48 hours of the check-in date.
2.3 Tour Packages:Cancellations made 30 days or more before the travel date: Full refund minus administrative fees.
Cancellations made 15-29 days before the travel date: 50% refund of the total package cost.
Cancellations made less than 15 days before the travel date: No refund.
3.1 Definition:IFRA TOUR AND TRAVELS will not be liable for cancellations or changes caused by unforeseen circumstances such as natural disasters, government regulations, pandemics, or other events beyond our control.
3.2 Policy:In such cases, we will strive to offer rescheduling or alternative options. Refunds may not be possible if suppliers (airlines, hotels, etc.) do not provide compensation.
4.1 Amendments by Customer:Any changes to the booking, including travel dates, destinations, or services, will be subject to availability and additional charges.
Amendment requests must be submitted in writing and approved by our customer support team.
4.2 Amendments by IFRA TOUR AND TRAVELS:If amendments are necessary due to operational reasons, we will inform customers promptly and provide suitable alternatives.
5.1 Visa Denial:In cases where a visa application is denied, standard cancellation policies will apply. It is the customer’s responsibility to ensure all visa requirements are met.
5.2 No-Show Policy:No refunds will be provided if the customer fails to appear for the scheduled trip or activity.
6.1 Cancellation Policy:Group bookings may have separate cancellation policies, which will be communicated at the time of booking.
A higher cancellation fee may apply to group reservations due to block bookings and upfront commitments to suppliers.
7.1 Non-Inclusive Services:Refunds will not include the cost of services not booked through IFRA TOUR AND TRAVELS, such as meals, local transportation, or personal expenses.
7.2 Partial Use of Services:Refunds are not applicable for partially used services, such as unused nights in a hotel or missed tours.
8.1 Accuracy of Information:Customers are responsible for providing accurate information at the time of booking. Errors in names, dates, or other details may lead to additional charges for corrections.
8.2 Adherence to Policies:Customers must adhere to the cancellation and refund policies of the respective service providers (airlines, hotels, tour operators, etc.) as applicable.
For cancellations, amendments, or refund-related queries, please contact our customer support team:
+91-7889530157
ifratravels2024@gmail.com
Ashai Kocha Fateh Kadal ,Srinagar ,Jammu and Kashmir
IFRA TOUR AND TRAVELS reserves the right to amend this Refund and Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
In case of any disputes, IFRA TOUR AND TRAVELS encourages amicable resolution through direct communication. If unresolved, disputes will be subject to the jurisdiction of the courts located in Srinagar.
By booking with IFRA TOUR AND TRAVELS, customers acknowledge that they have read, understood, and agreed to this Refund and Cancellation Policy.
For the purpose of these Terms and Conditions, The term “we”, “us”, “our” used any where on this page shall mean IFRA TOUR AND TRAVELS, whose registered/operational office is Ashai Kocha Fateh Kadal ,Srinagar ,Jammu and Kashmir. “you”, “your”, “user”, “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us. Your use of the website and/or purchase from us are governed by following Terms and Conditions:
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The content of the pages of this website is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
You may not create a link to our website from another website or document without IFRA TOUR AND TRAVELS’s prior written consent.
Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
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